Student Waiver & Release of Liability

As legal guardian and/or one of the above named persons and/or participants, I recognize that potentially severe injuries, including permanent paralysis or death can occur in sports or activities involving height or motion, including but not limited to inflatable's, gymnastics, tumbling, cheerleading, clinics, camps, private lessons, birthday parties, birthday party guests, bring a friend, play time, field trips, special olympics, swimming, competitions, preschool, group activities, family fun nights, parents night out, trampoline, dance, karate, circuit training, running, free weights, conditioning, obstacle courses, personal training and group fitness. Being fully aware of these dangers, I voluntarily consent to the aforementioned persons participating in any and all programs at Heart & Soul and I ACCEPT ALL RISKS associated with that participation. In consideration for allowing my child and/or myself to use this facility, I, on my own behalf and the behalf of my child and our respective heirs, administrators, executors, and successors, hereby COVENENT NOT TO SUE and FOREVER RELEASE Heart & Soul, its officers, directors, shareholders, employees or other representatives, whether paid or volunteer, from all liability for any and all damages or injuries suffered by myself or my child while under the instruction, supervision or control of Heart & Soul. I also understand that it is the responsibility of the legal guardian and/or the above named persons to warn the participant and/or be aware of the dangers of injury. The guardian is aware and should warn the participant according to what the guardian feels is appropriate. Heart & Soul will only warn the participant thru safety messages and our teaching style and progressions. I also understand and give permission for photographs and videos of named persons and/or participants and/or myself be used in print or broadcast media as deemed appropriate for the promotion of Heart & Soul. PERMISSION FOR EMERGENCY MEDICAL TREATMENT/MEDICAL INSURANCE I confirm that the above named persons and/or participants are in good health and I have medical insurance and will provide coverage while named persons and/or participants are enrolled. I fully understand that Heart & Soul staff members are not physicians or medical practitioners of any kind. With the above in mind, I hereby release Heart & Soul staff members to render temporary first aid to named persons and/or participants in the event of any injury or illness, and if deemed necessary by the Heart & Soul staff to seek medical help including calling of an ambulance for said named persons and/or participants should the Heart & Soul staff deem this to be necessary. Additionally, I hereby agree to individually provide for all medical expenses, which may be incurred by named persons and/or participants as a result of any injury sustained while participating at Heart & Soul.I further acknowledge, understand, appreciate and agree that my participation may result in possible exposure to and illness from infectious diseases, including, but not limited to, MRSA, Influenza, and COVID-19. While particular rules and personal discipline may reduce this risk, the risk of serious illness and death does exist. I knowingly and freely assume all such risks, both known and unknown, even if arising from the negligence of the releasees or others, and assume full responsibility for my participation and exposure.

Terms & Tuition

  • Tuition and annual membership fee is due upon enrollment. Tuition will be automatically prorated according to the next date your child’s class is held.

  • The membership fee processes annually on the student’s initial registration month so long as they remain enrolled in classes or activities.

  • Tuition is automatically processed on the first of every month. 

    • A valid credit or debit card is required for registration and must be kept on file. Parents/guardians are welcome to pay with cash or a check before the 1st so that the card will not be charged. 

  • All students are automatically enrolled each month. 

    • You may withdraw and re-enroll at any time throughout the year without having to re-pay the registration fee. Heart & Soul does not refund tuition if a family forgets to drop before tuition is processed on the 1st.

  • Tuition is a fixed rate, regardless of month.

    • Some months students will receive more classes at no extra charge and some months due to pre-planned closures students may receive fewer classes. Throughout a calendar year, classes will even out.

  • Tuition pays for a student’s spot regardless of attendance.

    • Heart & Soul is not responsible for a student’s attendance. Make-ups are not guaranteed, make-up options are contingent upon availability.

  • Heart & Soul is unable to issue refunds for any reason.

Payment Procedures

  • Heart & Soul utilizes an automatic payment system. Tuition is automatically processed on the 1st of each month. A valid credit or debit card is required in order to register for classes.

  • Parents/guardians are welcome to pay with cash or a check before the 1st so that the card will not be charged. If a check is returned, we will charge the credit or debit card on file for the full tuition plus a $25.00 returned check fee.

  • It is the responsibility of parents/guardians to update an expired card. Accounts will receive a courtesy email to update. If it is not updated by the 5th of the month a late fee will be charged.

  • In order to resume class after being dropped due to non-payment, Heart & Soul requires past due balance paid in full plus first month’s tuition.

  • Students must be currently enrolled in classes in-order to complete make-ups for insurance purposes.

Withdrawing From Class

To withdraw from a class we must receive a completed drop request form. Heart & Soul is not responsible for retroactive drop requests after tuition is processed and will not refund that month’s tuition.

  • Unless specified, once a drop request is received, that student will be dropped effective the last class day of that calendar month.

Refund Policy

  • To receive the money-back guarantee, Heart & Soul must be notified prior to the second class of the student’s withdrawal. Policy may only be used one time per student.

  • Tuition pays for your child’s spot in class regardless of attendance.

  • No refunds or credits will be given after fees for that month have been processed.

  • There will be no refunds, credits, or makeup classes given for gym closings for holidays and inclement weather.

  • Events: Fees are due upon registration and there will be no refunds given for no-shows or cancellations.

  • Heart & Soul reserves the right to deny business and is not liable for refunds if a family is asked to stop participation in classes, camps, or activities.

Make Up Policy

  • Make-ups are not guaranteed, make-up options are contingent upon availability.

  • Make-ups can only be scheduled once the class has been missed, not prior. We are unable to reschedule a make-up class.

  • Students are not guaranteed a make up. 

  • Events: Fees are due upon registration and there will be no refunds given for no-shows or cancellations. We plan our staffing around the number of children signed up for the activity.

Weather & Emergency Closing

  • If Heart & Soul has to close due to the weather or an emergency, affected families will be notified via email.

  • There will be no refunds, credits, or makeup classes given for gym closings for emergencies or inclement weather.

Advancing or Class Switch for Current Students

  • Current students are automatically re-enrolled for the same class every month. 

  • When a student advances to a new class or ages out of the current class it will be necessary to change the day and time. Registration for a different class is on a first-come-first-serve basis.